Sunday, December 30, 2007

My Year End Rants

After taking care of renewing a domain name, I thought that I might vent some steam here. I have around 28 domain names registered with GoDaddy.com and every time I have to go to that website I get so angry and I always threaten to transfer my names somewhere else!

I know that they make pretty good money and brag about what a quality company that they are and how many customers that they have, so why can't they afford to build a better website?

We live in an area that has no high speed internet connection options, so unless we want to shell out the money for satellite dish service, we are pretty much stuck with dial-up. We get by, sometimes painfully, but there are a few websites that are without excuse.

I can go to many big websites without getting upset, sites like Amazon and eBay are not a problem at all, but GoDaddy, PayPal and the United States Postal Service websites are just impossible.

GoDaddy.com is without question the worst, they take the first place ribbon for being the all time slowest website out there. I hate going there and avoid it at all costs. I guess I need to do some shopping and find another registrar, to save myself from a total melt down.

Why is that site so slow? It takes forever to pull any information from their databases and having to wade through all of the stupid advertising is just ridiculous. Don't they make enough money selling their services? Putting so much advertising on the site makes the whole shopping experience confusing. I really don't understand how they do any business at all with all of the confusion on each page.

If their site is any indication of the speed of their servers, I don't think that I would want to host a website there.

Enough of that, now let's talk about AT & T, the phone company. Since we do only have access to the internet by dial-up and pay each month for phone service, wouldn't you think that we should have a right to a working phone line? My continuing fear is that we would have some kind of emergency and have to depend on our home phone to dial 911.

The static in our line is so bad that you can't keep a internet connection and the disconnects while you are talking on the phone are very annoying. We have just had to adapt by starting each phone conversation with "Now we might get disconnected because we live in a third world country and the phone service isn't very good here." We understood about "dropped calls" before cell phones were even invented.

I will have to admit though, that things are getting much better than they used to be. We used to have to spend weekends and Holidays with no phone service at all, that hasn't happened in a long time.

We have had to call in for repairs so many times that we get a little irritable with the stupid things that we are told each time. Our neighbors are having the same problems and the phone company has even blamed the electric company. Then finally, the last time that a repairman was out, he sat in my house and told me that they just don't know what is causing it, and I do appreciate that kind of honesty. I just wish they would give us a break on our phone bill.

We called repair last Friday the 28th and were told that, "Yes, they could hear the static", then they said that they would have it repaired by January 5th, the next day they called back to find out for sure that we still needed repair and to assure me that they would have it repaired by January 5th, I said something to the affect that that was a long time to go without an internet connection and with a phone that you can barely use, she quickly snapped back that she had said BY January 5th and not ON January 5th, that made me feel much better. In the mean time she wanted to know how I felt about the service that they had provided today.

All in all I will have to say that, AT & T employees are much more intelligent than those people who work in Hospital Billing but that really isn't saying much because the only people that rank lower than Hospital billing employees are Spammers.
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